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Accessibility Statement

Accessibility statement for Walsall Virtual School

This website is run by School Life on behalf of Walsall Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Images without alternative text will not be read by a screen reader
  • Low colour contrast against the background will cause issues for the visually impaired
  • Lists without labels will be difficult to read for all users and will confuse a screen reader
  • Forms without labels will cause issues for screen readers
  • Page functionality being available to keyboard only users, who may have cognitive impairments.
  • Links incorrectly labelled will cause issues for all users, but especially the visually impaired
  • PDF’s without Titles and Bookmarks, may cause problems for all users, especially for those with visual or cognitive impairments

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 5 days.

If you would like to provide feedback on our website. Please follow the link to our contact Virtual School’ page.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Virtual School:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact Virtual School.

Technical information about this website's accessibility

Walsall Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by January 2024. When we publish new content we’ll make sure our use of images meets accessibility standards.

Some parts of the website do not have sufficient contrast. Between the text and background colours. This fails WCAG 2.1 success criterion 1.4.3 (contrast (minimum)). We plan to amend the colour contrast by January 2024. When we publish new content we’ll make sure our use of colour meets accessibility standards. 

Some forms have not been marked up correctly. This may impact blind or low vision users. This fails WCAG 2.1 success criteria 1.3.1 (Info and Relationships). We plan to amend the forms by January 2024. When we publish new content we’ll make sure our use of forms meets accessibility standards. 

There is no “Skip to Content” present. This may affect users who are blind or have low vision. This fails WCAG 2.1 success criteria 2.4.1 (Bypass Blocks). We plan to amend the navigation by January 2024. When we publish new content we’ll make sure our use of navigation meets accessibility standards

Some PDF’s do not have a unique page title. The PDF  title should describe the the subject of the PDF. This doesn’t meet WCAG success criteria 2.4.2 (Page Titled). We plan to amend the PDF titles by January  2024. When we publish new content we’ll make sure our use of PDF Titles meets accessibility standards.
 

Some images in PDF’s do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images in PDF’s by January 2024. When we publish new content we’ll make sure our use of images in PDF’s meets accessibility standards.

Some PDF’s do not have bookmarks.  PDF documents without bookmarks are difficult to navigate because no navigation structure is presented This fails WCAG 2.1 success criterion 2.4.5 (Multiple Ways) We plan to add bookmarks to PDF’s by January 2024. When we publish new PDF’s we’ll make sure our use of bookmarks meets accessibility standards.

Content that's not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By January 2024, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix [example of non-essential document].

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 07 March 2023. It was last reviewed on 07 March 2023.

This website was last tested on 13 February 2023. The test was carried out by Walsall Council DaTS Team.